Send your complaint by email
Please send complaints to hello@wpdevelopments.co.uk with the subject ‘Complaint — WP Developments’. Our complaints process is email only so that the concern and our response can be recorded clearly.
What to include
Include your name, the property or job reference where relevant, a clear description of the concern, what you would like us to do, and relevant photographs or correspondence. Avoid including unnecessary sensitive information.
How we handle your concern
Warren Peverley will review the information, acknowledge your complaint and investigate. We may ask for further details and will respond by email with our findings and proposed next steps. Where more time is needed, we will explain why and keep you informed.
If you remain unhappy
Reply to the email explaining what remains unresolved and any additional information you would like considered. This process does not affect your legal rights. You can seek independent consumer advice from Citizens Advice; concerns about personal information can also be raised with the ICO.